PRIVACY POLICY
"NadiaSoft, Inc. and/or its affiliates (“NadiaSoft, Inc.” “we” or “us”) respects the privacy of everyone that uses our websites, games, and various related services. This privacy policy is designed to inform you about the type of information that we gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of that information."
"NadiaSoft, Inc. is dedicated to transparency, data privacy, and security, and follows the strict regulations required by the CCPA (California Consumer Privacy Act), LGPD(Lei Geral de Protecao de Dados) and GDPR (General Data Protection Regulation), as detailed in this privacy policy."
"This Privacy Policy applies to NadiaSoft, Inc., websites and related services, which we collectively call the Service. We may periodically update this Privacy Policy by posting a new version. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy."
1. What kind of data do we collect from you?
" 1-1. Data you provide us:
Contact information (such as name, email address, etc.)
Username and password
Profile information (such as profile photo)
Your messages to the Service (such as chat logs and support tickets)
Other data you choose to give us (such as data to identify a lost account)"
" 1-2. Data we collect automatically:
Data about your account and game progress
Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
Data about your device, such as device name and OS, browser type and language
Data we collect with cookies and similar technologies (More details below)
General location data
Precise geo-location data (GPS, with your consent)
Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service"
" 1-3. Data we collect from 3rd parties.
Data we receive if you link a third-party tool with the Service (such as Facebook, Google, etc.)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse in games or click fraud in advertising)
Data from platforms that the games run on (such as to verify payment)
Data for advertising and analytic purposes, so we can provide you a better Service"
2. WHY DO WE COLLECT YOUR DATA
" 2-1. To make the Service work.
To perform the contract, we process data necessary to:
Create accounts and allow you to play our games and use our Service
Operate the Service
Verify and confirm payments
Provide and deliver products and services you request
Send you Service-related communications"
" 2-2. To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to:
Update and develop player profiles
Develop and improve the Service and player experience
Manage our relationship with you
Provide social features as part of the Service
Customize your Service experience
Respond to your comments and questions and provide player support
Provide you NadiaSoft, Inc. offers in the Service as well as in other websites and services, and by email
Send you related information, such as updates, security alerts, and support messages
Enable you to communicate with other players"
" 2-3. To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and services (including email)
we have a legitimate interest to process necessary data to:
Track the content you access in connection with the Service and your online activity
Deliver, target and improve our advertising and the Service
For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below."
" 2-4. To keep the Service safe and fair.
Ensuring a level playing field in the Service is our top priority. For more information on our acceptable use policy, see the NadiaSoft, Inc. Terms of Service.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise,
we have a legitimate interest to process necessary data to:
Analyze and monitor use of the Service
Moderate chats either automatically or manually
Take action against fraudulent or misbehaving players"
" 2-5. To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile, and segment all collected data.
"
" 2-6. With your consent.
With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events."
3. Who do we share your data with?
"Apart from NadiaSoft, Inc., your data can be accessed by others in the following situations:"
" 3.1 OTHER PLAYERS AND USERS.
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities, and read the messages you have posted."
" 3-2. PARTNERS WORKING FOR NadiaSoft, Inc..
NadiaSoft, Inc. has partners to perform services for us. These partners process your data only at and according to
NadiaSoft, Inc.´s instructions to provide the Service, such as hosting, player support, analytics, and fraud prevention."
"· Other companies and public authorities.
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests. We may also disclose your data based on your consent, to comply with the law, or to protect the rights, property, or safety of us, our players, or others."
"· Advertising and Social Media partners.
The Service includes features from our partners, such as social media interaction tools and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices. (More details below)"
"· Business Transfer
In a business transaction, such as a merger, acquisition, dissolution (including bankruptcy), change of control, or a sale of all or a portion of our assets, customer information, including personally identifiable information, generally is one of the transferred business assets. In the event that NadiaSoft, Inc. undergoes such transactions, including preparation of any of such transactions, we may share, disclose or transfer all of your information, including personal information, to the successor. Any third party to which we transfer or sell our assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third party outside of these circumstances."
4. What should you know about privacy policies and data collection at any third party sites accessible from our Services?
"Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.
Some parts of our Services are provided by third-party Service Providers, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our Websites, Games and/or Applications may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours. You should contact them directly if you have any questions about their use of the information that they collect."
5. Do we use cookies or other tracking technologies?
"Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyze use, target advertisements, and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may not function properly.
By accessing our Websites or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings, but you may find that you are not able to enjoy all the features of our Services if you do so.
We use cookies and similar technologies to facilitate and customize your use of our Services. A cookie is a small data file, which we store on your computer or mobile device that can later be retrieved to identify you to us. We may use cookies and similar technologies, among other things, to:
(a) allow us to recognize you and your device;
(b) allow our Services to interact with a third-party social network or platform (where you have chosen to allow such interaction);
(c) allow our payment processors to process your payment instructions;
(d) provide you with more customized Services, for example to provide our Services in your preferred language; or
(e) obtain data which will allow us to understand how people are using our Services so that we can improve them."
6. How do we protect your data?
"Security Safeguards.
The security of your personal information is important to us. In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical, and physical security measures to protect your data from unauthorized access or against loss, misuse, or alteration. Although we take appropriate measures to safeguard against unauthorized disclosure or access of your information, no security measure is perfect. Thus, we cannot guarantee the security of your information. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control."
7. Where do we hold and how long do we keep hold of your information?
"Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction, including but not limited to our data center in Korea. It may also be processed by personnel of our affiliates and third-party service providers, who may operate outside of your country or jurisdiction. In such cases, we will take reasonable steps to require such third party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence. By using our Services, you consent to your personal information being transferred to recipients in other countries and being stored and processed on servers located in other countries.
We retain your data for as long as your account is active or as needed to provide you the Service. We may retain your personal information even after you have closed your account with us or we have ceased providing Services to you, if retention of your personal information is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud, cheating or abuse, or enforce this Privacy Policy or any other agreement we may have with a user."
8. YOUR RIGHTS AND OPTIONS
"You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences or to unsubscribe, please contact us at the Customer Center in our Services.
You have choices with respect to cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.
You can also make changes to what data a third-party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third-party provider; however, you may not be able to enjoy some social features of our Services.
Access the personal data we hold about you."
"
If you request, we will provide you with a copy of your personal data in an electronic format.
You may request to delete your account by logging in to the account that you wish to delete and going to the Customer Support menu to submit your request. We may ask you for certain personal information to confirm your identity before processing your request. Please note that before we process your deletion request, we will ask you to verify your account information or log into the account you wish to delete to confirm your identity. In addition, if you have multiple Game profiles, you’ll need to make separate requests for each Game profile that you wish to close.
Please be aware that we may not be able to delete your information in some cases. For example, we cannot correct or delete any information that you have shared on any third-party social network or platform. Likewise, any information that you have publicly shared through our Services may be copied by a third party whom we do not control, and we may not be able to remove such information. In addition, any information that is saved in aggregate form or that cannot, in our sole discretion, be removed without undue burden to us may not be deleted.
Moreover, we may not be able to delete your information if retention of your information is necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and exercise or defend against a legal claim. Such information may be disclosed pursuant to this Privacy Policy regardless of whether you have terminated your account or deleted your information.
"
Any third-party platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated and may use them subject to their policies.
"Your other rights.
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings."
"If you are a resident of California or an EU resident, you can find your privacy rights under ""California Privacy Rights"" or "" EU Data Protection Rights."" below"
9. International Transfer
"Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy."
10. California Privacy Rights
"California residents have the right to receive (a) information identifying any third-party company to whom NadiaSoft, Inc. may have disclosed (within the previous calendar year) his/her personal information for that company’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, please send a request email to admin@nadiasoft.com
10-1. Your California Privacy Rights ""Do not sell my personal information""
California residents have the right to request information identifying any third party to whom ‘NadiaSoft, Inc.’ may have disclosed, within the past year, users' personal information for that third party’s direct marketing purposes as well as a description of the personal information disclosed by California Civil Code link 1798.83 permits, If you are a California resident and to request such information, you may contact us to‘admin@nadiasoft.com’. Please note that we are only required to respond to one request per user each year; we are not required to respond to requests made by means other than through the email address above."
" 10-2. Privacy Rights for California Minors
California residents under the age of 18 have the right to request removal of any content or information that they have publicly posted within our services, such as boards on our websites or applications. To request such information, you may contact us at ‘admin@nadiasoft.com’. Your request should include a detailed description of the specific content or information to be removed.Please be aware that the removal of your information or content doesn't guarantee complete or comprehensive, and the copies of such removed information may remain on our servers. In addition, we are not obligated to remove any posted content and information that has been copied or reposted by a third party, or if its rendered anonymous, also that we are required to keep by law."
11. EU Data Protection Rights
"The personal information of users in the EU domain is only collected the minimum required information to execute the game and provide service contract, and the other information is collected with the consent of the information subject.
You have the right to oppose the way of personal information processing provided by NadiaSoft, Inc., or to request transfer to wherever you want, if technically possible.
Residents of EU Member States may contact admin@nadiasoft.com for any unreasonable treatment that exceeds the time limit required by law, also you can request judicial relief to the authorities.
For information collected under this Privacy Policy, the data controller is NadiaSoft, Inc.. Our Data Protection Officer can be contacted here: admin@nadiasoft.com"
12. CONTACT US
"If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.
Name of the controller: NadiaSoft, Inc.
Address: G-2Ho, 314, Sangdang-ro, Cheongwon-gu, Cheongju-si, Chungcheongbuk-do, Republic of Korea
email: admin@nadiasoft.com"